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Training Programs conducted by CCDR, IMS Ghaziabad

1.Training Program for EdCil

"Attitudes and ideas needs expression through effective communication." Centre for Competency Development & Research as a training arm of IMS Ghaziabad organized a Two-day Talent Development Programme on Communication Skills –Verbal & Non Verbal held on June 27th & 28th, 2014 at IMS Ghaziabad.The programme commenced with the felicitation ceremony along with Saraswati Vandana and lighting of the lamp by Director of the institute.

With numerous games, icebreakers, energizers and role plays, the participants were highly exhilarated, motivated and full of zeal and enthusiasm. Filled with curiosity and inquisitivity, they participated to their best levels. The trainer, Ms. Mansi Gupta and the Conveners, ensured the participants vividly comprehend the topic and imbibe the key attributes of effective communication. The Delicious lunch and the high tea served were quite apt to mystify the moods of the participants and kept them lively and invigorating during the entire session. The Two-day programme ended with a valedictory session inclusive felicitation of "Certificates of Participation" by Director IMS Ghaziabad and vote of thanks by conveners.

"Communication Skills Training Prog for EdCIL(India)Ltd"

Under the leadership of honorable Director, IMS Ghaziabad, the 2nd batch training program on Communication Skill – Written & Verbal was successfully conducted by Centre for Competency Development & Research on Sept 12th &13th,2014 for employees of EdCIL(India) Limited, Noida. The training program was held in the magnanimous campus of IMS Ghaziabad with high quality hospitality arrangements. With numerous management games, icebreakers, warm up energizers and role plays, the participants were highly invigorated, motivated and full of zeal and enthusiasm.

2.Training Program for FSMs of HPCL

"CCDR - IMS Ghaziabad conducted Training Program for FSMs of HPCL"

Under the Stewardship of Director IMS Ghaziabad, the Centre for Competency Development & Research- a Research & Training Arm of IMS Ghaziabad is marching forward with its impeccable objective of imparting business centric, customized, vibrant & innovative Competency Development & Training Programs to the Corporates and India Industry Inc directly catering to their business Objectives through talent development & continuous learning and thus enhancing the Human Development Index in society. With the foresaid objective, IMS Ghaziabad takes privilege in partnering Hindustan Petroleum Corporation Limited to impart and enable through competency development & training programs the holistic and effective behavioral development of the brand ambassadors and representatives of HPCL – the Forecourt Sales Force.

The training session on Effective Communication for the FSMs of HPCL was taken by Sr.Manager CCDR, IMS Ghaziabad, convened by the authorities and employees of HPCL at their Training & experiential Learning Centre, Niti Marg, New Delhi on August 14th, 2014. The training program ensured FSMs' maximum engagement and participation through relevant ice-breaker sessions, warm-up energizers, role play and kinesthetic activities that bound them together with the trainer and ensured their continuous and infallible interest in the training session. The FSMs shed up their shells and came forward with brilliant ideas and initiatives during the role plays and activities and management games. This session facilitated them to understand the pivotal and crucial role Effective Communication plays while dealing with external customers and enabled them to assertively understand the needs and respond with empathy to the irate customers at the front-end.

"Behavioral Development Program for FSM of HPCL-IMS Ghaziabad."

Under the Stewardship of Director IMS Ghaziabad, the Centre for Competency Development & Research- a Research & Training Arm of IMS Ghaziabad successfully conducted the Training Program for the Fore-court Sales force of Hindustan Petroleum Corporation Limited, New Delhi on Sept 19th, 2014. An ice-breaking exercise for all the FSMs enlivened them with vigor and enthusiasm towards the training program. The spark of belongingness to HPCL was ignited in all the FSMs through kinesthetic gaming sessions relating them to harnessing their full potential and experience for HPCL rather culminating their energies and experience by hopping from one to other employers, thereby creating brand loyalty. The audio videos displayed ensured them to question the importance of personality quotient and their present ability as brand ambassadors of the company the external customers. IMS Ghaziabad ensured increased levels of participation of the FSMs and ensured vim & vigor during the entire session by rewarding FSMs with various participatory gifts.

IMS Ghaziabad conferred the "Star Performer Award" to the best performance of the day. The Valedictory ceremony and the Rewards and Recognition session took place in benign presence of Director, IMS Ghaziabad, Sr. Manager – CCDR, IMS Ghaziabad, Mr. Anurag Uramaliya, Trainer, IMS Ghaziabad, Mr. D. Chikki and Mr. A. Thakur, the Managers from HPCL.



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