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Behavioral Development Program for FSMs of HPCL by IMS Ghaziabad.
Under the Stewardship of Dr. Urvashi Makkar, Director IMS Ghaziabad, the Centre for Competency Development & Research- a Research & Training Arm of IMS Ghaziabad successfully conducted the Training Program for the Fore-court Sales force of Hindustan Petroleum Corporation Limited, New Delhi on Sept 19th, 2014.
An ice-breaking exercise for all the FSMs enlivened them with vigor and enthusiasm towards the training program. The spark of belongingness to HPCL was ignited in all the FSMs through kinesthetic gaming sessions relating them to harnessing their full potential and experience for HPCL rather culminating their energies and experience by hopping from one to other employers, thereby creating brand loyalty.

The audio videos displayed ensured them to question the importance of personality quotient and their present ability as brand ambassadors of the company the external customers.
IMS Ghaziabad ensured increased levels of participation of the FSMs and ensured vim & vigor during the entire session by rewarding FSMs with various participatory gifts.
IMS Ghaziabad conferred the “Star Performer Award” to the best performance of the day. The Valedictory ceremony and the Rewards and Recognition session took place in benign presence of Dr. Urvashi Makkar, Director, IMS Ghaziabad, Ms. Guneet Oberoi, Sr. Manager – CCDR, IMS Ghaziabad, Mr. Anurag Uramaliya, Trainer, IMS Ghaziabad, Mr. D. Chikki and Mr. A. Thakur, the Managers from HPCL.